Job Title: Senior Recruitment Consultant | Customer Support
About the Role
This is a unique opportunity to work as a WA customer service representative, supporting customers in Western Australia and ensuring their queries are resolved promptly.
Key Responsibilities
* To provide exceptional customer support to clients in Western Australia, addressing their inquiries and resolving issues efficiently.
* To collaborate with the sales team to understand customer needs and preferences, identifying opportunities to offer additional products and services.
* To maintain accurate records of customer interactions, including feedback and complaints, to facilitate continuous improvement of our service delivery.
Requirements
* A high level of technical knowledge and understanding of the mining equipment sector.
* Excellent communication and interpersonal skills, enabling strong relationships with customers and colleagues.
* Able to work independently and as part of a team, prioritizing tasks effectively to meet deadlines.
We are seeking a motivated and enthusiastic individual who is passionate about delivering outstanding customer service. If you have a strong background in customer support and a desire to learn more about the mining equipment sector, we encourage you to apply.