Job Opportunity
We are seeking a Customer Service Representative to provide exceptional customer service and drive sales.
* Respond to inbound calls and email enquiries from customers.
* Make outbound calls to promote services.
* Resolve customer queries quickly and accurately.
* Schedule appointments for customers.
* Convert enquires into sales opportunities.
* Liaise with colleagues.
* Meet targets and metrics.
* Maintain databases by ensuring records are up to date.
Requirements
* Experience in customer service or call centre environments (essential).
* Demonstrated experience in phone sales and converting enquires into sales.
* Proficient communication skills.
* Able to work calmly under pressure while multi-tasking.
* Proven problem-solving skills.
* Ability to focus on delivering a 'wow' experience to customers.
* Ability to work in a team environment.
About the Role
This is a permanent, full-time opportunity that offers a great chance to develop your customer service skills and career.