Telnyx is an industry leader that's building the future of global connectivity.
From architecting and scaling a private, global, multi-cloud IP network to delivering hyperlocal edge technology through intuitive APIs, we are shaping a new era of seamless interconnection between people, devices, and applications.We are driven to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions.
We are financially stable and profitable, which allows us to invest in pioneering technologies and foster an workplace of continuous learning and growth for our team.Our collective vision is a world where borderless connectivity fuels limitless innovation.
By joining us, you can contribute to building this interconnected future.
We're currently seeking passionate individuals who want to contribute to an industry-shaping company while growing their skills and careers.The RoleAt Telnyx, we empower companies to build scalable, global communications products.
As a Technical Implementation Engineer, you'll work directly with onboarding customers to implement, optimize, and execute their integrations on the Telnyx platform.
You won't just help customers get started—you'll be their partner in solving complex telecom and connectivity challenges.
From embedding real-time messaging into global FinTechs to scaling secure voice and AI infrastructure for HealthTech platforms, your work will shape how companies communicate at scale.
This is a hands-on, technical role where you\'ll act as a bridge between our cutting-edge telecom APIs, Mission Control Platform, and the real-world business systems of our customers.ResponsibilitiesOwn technical implementation end-to-end: you'll lead onboarding for customers, translating their goals into technical success and custom configuration on the Telnyx platform.Develop solutions: whether integrating SIP trunks with cloud PBXs or optimizing webhook delivery pipelines, you\'ll solve customer challenges using code, configuration, and creativity.Collaborate cross-functionally: partner with Solutions Engineers, Product, and Support to ensure customer success through deployment and beyond.Deploy with impact: the cutting edge of AI innovation today is in real-time communications, and your work will support those businesses and more.Continuously improve: use customer feedback, onboarding metrics, and your own insights to iterate on the implementation process and help scale our technical onboarding playbooks.What We're Looking ForSystems Thinker: you can architect how Telnyx fits into a customer's broader tech stack and anticipate integration challenges before they surface.Problem Solver: you love untangling technical puzzles and building solutions that stick.Customer-Facing Engineer: you're comfortable diving into packet captures as you are leading a technical onboarding call with a CTO.Adaptable Collaborator: you thrive in dynamic, high-autonomy environments where each customer is different and the playbook evolves daily.Experience: 2+ years in a technical role—implementation engineering, customer engineering, solutions architecture, or a similar capacity.Bonus Points ForExperience in telecom, VoIP, or programmable communicationsFamiliarity with authentication protocols (e.g., OAuth, token-based auth)Experience with tools like Postman, Wireshark, or SIP debuggersFluency in other APAC languages (French, German, etc.)
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