Administrative and Customer Support Officer Job Overview:
This role requires an individual with strong administrative and customer service skills to support our operations. Key responsibilities include scheduling, communication, operational support, customer relations, documentation, and reporting.
* Key Responsibilities:
* Create and manage schedules to ensure seamless planning and execution.
* Communicate with customers about their status, ensuring timely updates.
* Collaborate with the operations team to optimize efficiency.
* Ensure daily compliant follow-up with non-responders and handle special requests.
* Maintain records, manage logistics, and oversee depot operations.
* Prepare and manage paperwork as well as compliance reports.
* Build and maintain professional relationships with colleagues and clients.
* Action internal and external communications promptly and coordinate paperwork presentation.
* Key Competencies & Technical Requirements:
* Commitment to HSE practices and a strong understanding of regulations.
* Excellent planning abilities with a high attention to detail and adaptability.
* Sound analytical and planning skills with effective time management and multitasking abilities.
* Excellent communication skills with a client-centric approach to problem-solving.
* Experience using computerized systems and Microsoft Office suite.