Senior Product Implementation Consultant
NoahFace is the leading provider of Smart Time Clocks for enterprise HR platforms including Workday, Dayforce, UKG, SAP SuccessFactors, and isolved. We have established ourselves with a world‐leading technology platform and an impressive customer base, and we are now looking to accelerate our rapid growth in North America and Europe.
The Role
You will be a hands‐on and technical pre‐sales and post‐sales specialist, delivering world‐class customer support to help NoahFace customers and partners succeed.
Duties
* Rapidly become an expert on our technology platform.
* Demonstrate our technology platform over Webinars to customers and partners.
* Provide product training to our customers and partners.
* Participate in customer discovery calls, providing advice to distribution customers and partners on how to setup and configure NoahFace to meet their requirements.
* Assist our customers and partners with resolving technical post‐sales issues in live customer deployments.
Location
Remote (Work from Home) in Australia/AEST.
Renumeration
You will be compensated with a package commensurate with your experience and the demands of this role.
Qualifications
* Have 5+ years of experience with time tracking, payroll, or Workforce Management applications.
* Have 5+ years in a support, implementation or consulting environment.
* Be extremely customer service oriented.
* Be willing and able to work independently.
* Be intelligent, motivated, and resourceful.
* Be highly proficient in both written and spoken English.
* Be proficient with IT business interaction tools.
* Be willing and able to potentially have an earlier start time (to support the West coast U.S.)
Highly Desirable Skills
Knowledge of and experience with any of the following is highly desirable:
* Workday, Dayforce, SAP SuccessFactors, UKG Dimensions, UKG Ready, isolved or Employment Hero
* iOS configuration and MDMs.
Knowledge of any of the following is beneficial:
* API technologies (eg: REST, Web Hooks, XML, JSON).
* CCPA and privacy law.
TO APPLY:https://app.dover.com/apply/NoahFace/38b65a52-7787-405a-83a2-bb138f1d812a?rs=42706078
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