Facilities Operations Centre (FOC) Engineer, AWS
3 days ago – Be among the first 25 applicants
Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key Responsibilities
* Monitor the data centre Amazon facilities infrastructure platform.
* Serve as a Point of Contact for internal and external teams.
* Assist with the development of communication and escalation protocols designed to improve the team's performance.
* Contribute to outage post‑mortem analysis.
* Ensure records are updated in a timely manner.
* Assist with coordination and communication during emergency recovery efforts.
* Assist with the development of tools that will enhance the team's performance.
* Support a 24×7 environment (shift work may require weekends and holidays).
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see
Basic Qualifications
* 1+ years of electrical or mechanical experience.
* 1+ years of experience working with Building and/or Electrical Platform Management Systems.
* 2+ years of experience in data centre engineering/operations.
Preferred Qualifications
* 3+ years of data centre engineering or operations experience.
* Experience supporting procedures for production or mission‑critical environments, including ticketing, monitoring/metrics, and troubleshooting technical issues.
* Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access).
Acknowledgement of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company – Amazon Corporate Services Pty Ltd
Job ID: A
Location: Melbourne, Victoria, Australia
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