* Join a collaborative Credit Risk team supporting reporting and credit assessment
* Based in our Sydney / Alexandria office
About Ampol
Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we've always been inspired by the role we can play in people's lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia's only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we'll be here for 100 more powering better journeys for today and tomorrow
About the role
This role will join the Credit Risk Department which aims to correctly manage credit risk, ensuring the appropriate balance between working capital constraints, revenue growth, long term profitability improvement and risk reduction is achieved.
Your role will be to ensure new customer card applications are reviewed in accordance with agreed processes and procedures, respond to customer queries with a customer service mindset.
Key responsibilities
* Ensure compliance activities at met in accordance with policies and procedures
* Process credit applications for new customers for approval
* Record progress of credit applications in the database and online tool
* Review daily credit limit reports and other reporting as required
* Communicate with customers to respond to queries and/or obtain information
About you
You will be an individual with a customer first mindset and enjoys interacting with customers to provide them an outstanding experience with Ampol. As a team player you will enjoy supporting a team and learning from other employees.
Key skills and experience
* Experience in customer service and/or accounts receivables function
* Exceptional verbal and written communication skills
* Commercial awareness and comprehension of business processes
* Working knowledge of Microsoft Office Suite (Word, Excel, Powerpoint)
* We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
* We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
* Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
* Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
Applications close on 8 October 2025
#J-18808-Ljbffr