Yulara, Northern Territory Permanent / Full Time Closing Date: March 27th, 2026 An Epic Icon needs an Epic Team!
Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a General Manager to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.
Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical Queensland. Through enriching experiences, incredible natural beauty, and a suite of activities and attractions we aspire to have every guests feeling...Just WOW.
More importantly, Voyages has a strong commitment to social responsibility and strive to give back and support the people and communities in which we operate through Indigenous training, employment and economic development
Who we're seeking?
A commercially astute, values-driven and customer-obsessed General Manager to lead Zone 1, incorporating:
* Sails in the Desert (5 Star, 228 rooms)
* The Lost Camel (100 rooms)
* Premium restaurants: Ilkari, Walpa, Pira, Geckos, Kulata, Ayers Wok
* In-Room Dining and Conference & Events facilities catering from 10 to 500 guests
* Iconic outdoor dining experiences: Sounds of Silence, Field of Light, Sunrise Journeys, Wintjiri Wiru and Tali Wiru
This is a large-scale, high-volume, multi-outlet operation generating $60M+ in annual revenue with strong EBITDA performance and peak occupancy from April to September.
You will demonstrate:
* Extensive premium hotel/resort leadership experience (remote highly regarded)
* Strong financial acumen with proven budget ownership and labour cost management
* Deep Food & Beverage operational expertise across multi-outlet environments
* Experience interpreting Awards and Enterprise Agreements
* Knowledge of regulatory requirements including Liquor, Accommodation and Environmental legislation
* A strong track record of leading diverse teams and developing future leaders
* A commitment to supporting Indigenous employment and development outcomes
* Resilience, initiative and advanced planning capability
Key Duties
This role provides operational and strategic direction to the Zone 1 leadership team, ensuring optimal guest, employee and financial outcomes.
You will:
* Lead all aspects of hotel and F&B operations across Zone 1
* Drive profitability and ROI through labour management, cost control and revenue optimisation
* Establish and monitor KPIs focused on continuous improvement and guest satisfaction
* Review financial performance, investigate variances and implement corrective strategies
* Maintain a visible leadership presence across the property and outdoor dining venues
* Oversee preventative maintenance and asset management to protect company investment
* Manage weather-dependent outdoor dining experiences with proactive contingency planning
* Personally manage VIP guest experiences and resolve complex guest matters
* Develop and maintain SOPs to drive efficiency, safety and service excellence
* Represent the resort at community and industry events and host familiarisation visits
* Build strong internal and external stakeholder relationships
* Foster a culture aligned to Voyages values: Trust, Respect, Excellence and Courage
This is not a back-office leadership role. This is hands-on, visible and community-embedded.
The Best Part
The highlight of being a Hotel General Manager here is from the moment your guests arrive, you're there to ensure that their every need is met. You oversee the exceptional staff and amenities, ensuring that every guest has an unforgettable experience.
Our resort offers a range of attractive incentives to make your employment experience with us even better, including:
1. Accommodation in a 2 Bedroom House (subject to family requirements) – Live Rent and bills Free!
2. 4 Officers Checks per month
3. Vehicle for personal and work use
4. Worldwide accommodation discounts as part of Accor Hotels
5. Resort discounts
6. Delicious on-shift meals
7. Relocation assistance