OVHcloud Sydney, New South Wales, AustraliaOVHcloud Sydney, New South Wales, AustraliaGet AI-powered advice on this job and more exclusive features.- Manage all IT infrastructure in your Datacenter.- Ensure good customer relations and customer satisfaction are maintained on a daily basis.- Manage monitoring alerts and customer ticket escalations.- Ensure new infrastructure is racked and deployed in a timely manner.- Apply best practices for installation and maintenance and ensure other technicians apply the procedures correctly.- Comply with safety rules and regulations.- Maintain and Create New Documentation and Operational Procedures.- Carry out regular audits on internal technical procedures to check operations.- Carry out regular technical inspections of the site infrastructure and make first-level diagnoses, ensuring the quality of information gathered in the relevant procedure.- Ensure material process flows are complied according to set processes in place.- Ensure inventory levels are sufficiently stocked for DC maintenance and upgrade activities.- Able to work in shift timings to support the data center operations.- Draft end of shift report and communicate progress status effectively to stake-holders on a daily basis.Required Skills:- Ability to follow and document internal procedures.- Basic knowledge in Microsoft Office- Able to draft reports to communicate progress and highlight delays.- Knowledge of the Datacenter Industry.- Knowledge of Computer Hardware.- Advanced sense of Customer Service.- Excellent interpersonal skills.- Excellent communication skills within a team.- Proven organizational skills, autonomous and adaptable.- 2 years higher education in IT.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesData Infrastructure and Analytics and Software DevelopmentReferrals increase your chances of interviewing at OVHcloud by 2xGet notified about new Information Technology Technician jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 2 days agoData Center IT Operations Technician, Data Center OperationsSydney, New South Wales, Australia 4 days agoData Center Operations Technician - AU (Sydney)Sydney, New South Wales, Australia 3 weeks agoData Center IT Operations Technician, Data Center OperationsSydney, New South Wales, Australia 1 day agoMascot, New South Wales, Australia 1 month agoPart-time Mobile Computer Technicians for VictoriaKyeemagh, New South Wales, Australia 9 hours agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoIT Support Specialist(8 hours contract work from Office)Mascot, New South Wales, Australia 1 day agoHomebush, New South Wales, Australia 3 days agoPyrmont, New South Wales, Australia 1 day agoMacquarie Park, New South Wales, Australia 1 month agoPyrmont, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 days agoHomebush, New South Wales, Australia 3 days agoMaintenance Technician and Basic IT SupportSydney, New South Wales, Australia 3 days agoTechnical IT Trading Support (Financial Trading)Greater Sydney Area A$89,686.00-A$98,654.00 18 hours agoSharePoint Solution Technical Lead withBaseline ClearanceSydney, New South Wales, Australia 2 weeks agoBlacktown, New South Wales, Australia 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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