Viridian IT is looking for an additional Technician to join the team in our growing Mildura footprint. We specialise in providing field-based IT support services along side remote and on-site MSP services tailored to the evolving needs of all sized businesses across Australia. Our team is committed to delivering high-quality service and hands-on support.
Our primary focus is on delivering in-person IT solutions - installing, maintaining, and troubleshooting IT systems and infrastructure to enhance business performance, improve efficiency, and support operational capacity.
Technicians are responsible for ensuring completion of all IT tasks in accordance with Service Level Agreements (SLAs), including undertaking site visits and Field Service requests, as required.
A valid driver's licence is required for field service visits and site attendance.
Position Reports To: Service Delivery Manager
Key Selection Criteria
Willingness to learn and problem solve.
Ability to liaise with external clients on all technical requirements.
Ability to work within a team environment but also alone.
A personable nature with the ability to relay information in person and over the phone.
Experience and/or Qualifications
Problem solving mindset
Demonstrated experience in troubleshooting and maintenance of basic hardware is required.
Minimum of 1-2 years of hardware troubleshooting experience is required.
Friendly customer service
Australian work rights are required for this position.
Salary + Work Roster
$55,000 - $60,000 + Fully Maintained Company Vehicle + Super
Monday to Friday + Occasional Weekend Work
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