Job Description:
The Retail Department Leader plays a pivotal role in delivering exceptional customer experiences and driving sales growth. This dynamic leader is responsible for leading from the front, inspiring teams to go above and beyond, and creating an engaging shopping environment that exceeds customer expectations.
This is a mid-senior level full-time position within the Sales and Business Development department, reporting directly to the Store Manager. The successful candidate will have a proven track record of leadership experience, with a strong passion for customer service, team building, and business development.
Key Responsibilities:
* Deliver exceptional customer experiences through active listening, empathy, and personalized solutions.
* Lead and motivate high-performing teams to achieve sales targets and KPIs.
* Train and develop team members to enhance their skills and performance.
* Master inventory management, ensuring stock levels are maintained, and customers have everything they need.
* Craft visually stunning and safe shopping environments that exceed customer expectations.
Requirements:
* A solid track record in retail leadership, with a fierce passion for delivering exceptional customer experiences.
* Outstanding ability to communicate and forge connections with teams and customers alike.
* A leadership legend, building a team of retail rockstars who can take on any challenge.
* Ability to thrive in fast-paced environments and juggle shifting priorities like a pro.
Benefits:
* Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
* Generous team member discounts across various retailers.
* Great work-life balance, with only one weekend shift required every three weeks.
* Industry-leading Growing Families policy.
About Us:
Our organization celebrates diversity and commitment to inclusivity, offering a supportive environment where everyone feels valued and empowered to succeed. We're proud to provide our team members with comprehensive benefits, training opportunities, and a chance to grow professionally and personally.
Why Join Our Team?
As a retail professional, you'll be part of a dynamic team dedicated to delivering exceptional customer experiences. With opportunities for growth, development, and recognition, you'll find a sense of purpose and belonging among our team of like-minded individuals.