* 2 year maximum term opportunity
* Full time hours
* Garran location
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Birth Family Advocacy Support Service (BFASS) provides information and advocacy support to families who have come into contact with the justice system as a result of child protection issues.
The BFASS - Lead is responsible for the oversight and service delivery of the advocacy support service. This service supports Birth Families with a diverse range of cultural backgrounds where there are children and young people at risk of or who have entered the care system. Elements of the role include direct client support, stakeholder engagement, volunteer management, strategic planning, monitoring, evaluation, and reporting.
What you will bring
* Sound technical knowledge and expertise in providing professional supervision and direction to staff engaged in casework service delivery.
* Interpersonal skills required to communicate effectively both verbally and written.
* Highly developed advocacy, problem solving skills, including an ability to communicate in a confident, assertive, and non-aggressive manner with stakeholders of varying cultural backgrounds.
* High level of technical knowledge and expertise of child protection law and practice, local policies and procedure.
* Capacity to work within a strengths-based approach and apply trauma informed care principles.
* Sound analytical skills and demonstrated ability to assess, evaluate and solve problems and exercise initiative and judgment where practices and procedures are not clearly defined.
* Previous experience managing employees and volunteers.
* Relevant tertiary qualifications with relevant equivalent experience, in Community Services, Social Welfare, or similar. Or less formal qualifications with specialised skills in relevant field.
Mandatory requirements:
* A Working with Vulnerable People check
* Current Australian Drivers Licence
Benefits that act for you, while you act for humanity
* Financial wellbeing:In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
* Health & Wellbeing:You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
* Work/Life Flexibility:You can access a paid 'Me' day just for you and a wide range of other paid leave options.
* Career development:Access to ongoing learning, training, and development courses.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. Competitive salary + superannuation + access to salary packaging.
For additional enquiries, please contact Jessi Claudianos on or for a confidential discussion.
Applications close: Wednesday 1st October 2025.
We encourage applicants to apply ASAP as we will be reviewing applications as they are submitted and may fill this role prior to the advertised closing date.
While we appreciate all interest in our organisation, we won't engage with or accept candidates from agencies or consulting firms on this occasion.
Job Ref#: 12723