Debt Recovery Specialist
We are seeking an experienced and motivated Debt Recovery Specialist to support customers with overdue accounts in a high-volume, contact centre-style environment.
The ideal candidate will have proven experience in debt recovery or a related field, strong communication and negotiation skills, and the ability to work in a fast-paced environment.
Main Responsibilities:
* Make outbound calls to customers with overdue, over limit or overdrawn accounts to set up suitable payment arrangements.
* Work with customers to establish realistic repayment plans.
* Provide exceptional customer service while maintaining a results-driven approach.
Requirements:
* Proven track record of successful debt recovery or a related field.
* Strong interpersonal and communication skills.
* Able to work effectively in a dynamic environment.