Join Our Team - Great Benefits Included!
Benefits
We're hiring for an Account Manager based in Wollongong ! This is your chance to be part of a dynamic team in a growing company that values its employees. We're offering a competitive salary plus an attractive benefits package, including:
Company Vehicle (Valued at ₹15,000-₹20,000/month) - Fully maintained and insured
Laptop - To help you stay connected and efficient
Smartphone - For seamless communication on the go
If you're looking for a career move with excellent perks and a supportive work environment!
Apply now and take the next step in your career journey.
Job Purpose
* To provide superior service, grow and maximise all business opportunities in our Active Client portfolio.
* To lead, develop, manage, and provide superior service to our on-hire Employees.
* To generate and qualify leads for new business and growth opportunities.
* To engage, develop and grow new clients.
* To build a pipeline of new potential clients and execute end-to-end new client onboarding process.
REPORTING TO: Business Unit Manager.
Main Duties/Responsibilities
* Achieve Job Fill Ration of 95%.
* Place all suitable and successful candidates in work.
* To build a pipeline of new potential clients and execute end-to-end sales cycle, including new client onboarding process.
* Maintain ongoing Client contact, by keeping them up to date on the progress of open job orders.
* Active reverse marketing of available on-hire employees, daily and weekly.
* Generating valid and qualified new business leads.
* Arranging and attending active client and site visits.
* Arranging and attending toolbox talks.
* Attend and facilitate site walkthroughs for new employees.
* Arranging and attending new client visits.
* Execute end-to-end sales cycle, including new client onboarding process.
* Follow and implement iStaff Account Management Processes with current and new clients.
* Actively participate in developing and growing new client accounts.
* Ensure active clients WHS Safety Inspections are up to date, always.
* Complete face-to-face Employee WHS Consultations.
* Leading the upskilling and developing of our on-hire Employees.
* Work very closely with our Operations and Recruitment Teams, to ensure iStaff Australia business goals and targets have been achieved.
* To always ensure system and safety compliance.
* To promote and represent the iStaff Australia brand in the upmost professional way.
* On call and after-hours duties as required.
ESSENTIAL - Personality Traits
* Leadership skills.
* Willingness to grow and learn.
* Ability to create and build highly performing relationships at all levels.
* Chameleon, ability to adapt to any situation and person.
* Confident but not arrogant.
* Proactive approach to self-reflection and improvement.
* Persuasive communication (ability to win friends and influence people).
* Ability to make decisions and take feedback.
* Persistent and resilient.
* Positive energy and driven to be successful.
* Driven and determined to produce results.
* Ability to priorities and escalate when and where necessary.
* Solution focused.
* Problem solving skills.
* Time management and organizational skills.
* Attention to detail and accuracy.
* Excellent English skills, speaking, reading, and writing.
Experience
* 4 years of recruitment agency experience or industry experience is essential.
* 2 years sales/account management experience in recruitment or related industry.
* Proficient computer skills.
PIP's
* Attend 10 active or new Client Account Management visits per week.
* Generate and onboard 1 new or dormant Clients in our industry vertical per quarter.
* Attend five site walkthroughs for new employees per week on your own.
* Organise & attend one active or new Client Tool Box Talk per week on your own.
* Conduct 12 Face to Face Employee WHS consultations per quarter.
* Achieve 0% outstanding Active and New Client WHS Inspections
Branch PIP's
* People in work - in line with current budget.
* Billable hours - in line with current budget.
* No LTI's (lost time injury).
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