Technical Account Manager
Join
SolarEdge Technologies
as a
Technical Account Manager
and power the future of smart energy. With over 4,000 employees worldwide, SolarEdge leads in solar inverters, battery storage, EV charging, and AI-based energy management. We are committed to making clean, green energy the primary power source for homes, businesses, and beyond.
Responsibilities
Manage regional and strategic account technical support, acting as the primary technical lead.
Share knowledge, app-notes, and self-maintenance resources with customers.
Own customer satisfaction with SolarEdge technology and proactively develop service strategies.
Host weekly technical calls and manage key cross-functional projects.
Escalate issues to Marketing, Support, HQ R&D, and other internal teams, ensuring delivery of required results.
Manage internal technical resources and coordinate with customer contacts for high-level strategic discussions.
Translate customer suggestions into hardware or software feature improvements and analyze quality trends from data engineering reports.
Deliver high-level customer service and act as a project manager for residential or large commercial accounts (1MW+).
Qualifications
5+ years of field technical service in the solar industry.
Extensive travel and customer-facing activities required.
Strong verbal and cross-functional communication skills; proven ability to interface with strategic customers at executive levels.
Demonstrated high-level customer service, strong technical aptitude, and excellent report-writing and data analysis skills.
Project management and analytical problem-solving abilities in fast-paced, dynamic environments.
Familiarity with large data sets, CRM tools, and fleet O&M performance monitoring.
Large-scale account or territory experience is a plus.
SolarEdge is an Equal Opportunity Employer. We value a diverse workforce and are committed to retaining the finest talent to ensure top business growth and performance.
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