Frontline Customer Engagement Specialist
We are seeking a Frontline Customer Engagement Specialist to be the face of our business, delivering exceptional solutions across Newcastle.
About the Role
This key position involves being the primary point of contact for customers, providing administrative support and ensuring seamless operations.
Responsibilities
* Assist customers via phone and email in a proactive and confident manner
* Efficiently manage data entry for quotes and sales
* Process deliveries and general administrative tasks with precision
Requirements
* Exceptional communication and customer service skills
* A positive attitude and confident telephone manner
* Proficiency in Microsoft Office and strong time management capabilities
* Bonus: Adobe Illustrator or marketing/social media knowledge would be advantageous
* Australian work rights are required
* Our supportive team culture offers opportunities to learn design and marketing skills
* Local business with a strong community impact
Benefits
As a valued member of our team, you will have access to ongoing training and development opportunities. You will also be part of a local business that is committed to making a positive impact in the community.
This role presents an excellent opportunity to join a dynamic and growth-oriented organization that values its employees and strives to make a difference.