Join us and experience Bunnings from the other side of the counter!
We are looking for leaders to join our teams across our Canberra locations!
What's in it for you when you're part of our team:
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
* Free standard OnePass membership
* Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
* Career pathway support for your growth and development
About The Role
As Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high‐volume stock management within your specialist area. You will work closely with Coordinators in Service, Inside the Home, Builders and Lifestyles & Garden departments while reporting directly to your Operations and Complex Manager. You and your team of 20+ team members will be efficient, organized and the go‐to for our customers.
Your role will help drive Service and Operations within your department by training and developing your team, providing the Best Experience to our customers, and ensuring your department showcases our Widest Range and Best Prices.
You will monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S, and develop strong relationships with suppliers.
Minimum 1 in 3 weekend roster and some public holiday work is required.
What's Involved
* Lead a team of 20+ to maintain an engaged and safe work environment, performing duty manager responsibilities including opening and closing the store on weekdays and weekends.
* Build team capability on Best Experience and Safety Culture & Compliance, including team engagement, performance management and recognition.
* Create roster and strategic plan for your team to deliver on our service promise; drive department sales through strong merchandising and key metric monitoring.
* Act on customer feedback to improve the end‐to‐end customer experience.
* Own department stock accuracy, including adjustments, replenishment discipline and loss prevention processes.
Who We're Looking For
Our ideal candidate will have previous retail leadership experience, leading a department or similar, and a strong passion for customer service and merchandising standards.
This role is results‐focused, requiring the ability to achieve results by working closely with your team. You should be approachable, confident when interacting with team members and customers, and able to communicate openly, honestly and respectfully.
You'll Need
* Previous experience supervising a team in a fast‐paced environment.
* Proven ability to coach and develop others, providing feedback and extracting best performance.
* Ability to be on your feet and assist customers across a wide range of retail hours.
* Eagerness to learn about new products.
Workplace Diversity
We love the diversity across our teams. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply.
All applicants must be 15 years of age or older.
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