Customer Service Representative Opportunity
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at our Resene Trade Centre located at Coolum Beach, QLD. The successful candidate will work 2.5 days per week (20hrs) in a part-time capacity.
The role involves maintaining and contributing to our high standard of commitment to customer service excellence and delivery via both trade and retail sales. Reporting to the State Sales Manager, you will be required to build and maintain strong relationships with our trade accounts and provide exceptional customer service levels to clients.
To succeed in this role, you must demonstrate:
* A record of and commitment to excellence in customer service
* The ability to build and maintain strong relationships with customers
Previous experience within the store environment in decorative paint and a genuine interest in colour and design would be favourably viewed but not essential. This is an ideal opportunity for an enthusiastic multi-tasker seeking a career opportunity with a company targeting significant growth plans within the Queensland & Australian market.
This role presents an opportunity to work with a positive and motivated team who are passionate about paint and colour, with opportunities for advancement within the company. A comprehensive investment will be made to train the successful applicant in all areas of the decorative paint industry, including product, technical and colour knowledge.
Key responsibilities include:
* Providing exceptional customer service levels to clients
* Maintaining and contributing to our high standard of commitment to customer service excellence and delivery
* Building and maintaining strong relationships with our trade accounts
Applications are invited from individuals who possess excellent communication skills, are highly organised and have a passion for delivering exceptional customer service.