Summary:
West-Trans Service is seeking a hands-on Workshop Supervisor to lead operations at our VIC Workshop in Sunshine, Victoria. This role is crucial for overseeing the service, repairs, and installations of heavy vehicle equipment, ensuring high-quality output and customer satisfaction while maintaining safety compliance.
Responsibilities:
Manage day-to-day workshop operations and installations of heavy vehicle equipment.
Lead and support a team of technicians in delivering exceptional service.
Liaise with the Branch Manager and Operations Manager to report on workshop performance.
Ensure adherence to safety standards and quality control measures.
Drive customer satisfaction through effective communication and service delivery.
Collaborate with national sales, service, and technical teams to enhance operational efficiency.
Qualifications:
3+ years' experience in heavy equipment or truck body servicing.
Strong mechanical understanding of truck-mounted systems such as HMF cranes, West-Trans skip loaders, hook lifts, and Hammar side loaders.
Excellent leadership skills with the ability to motivate a team effectively.
Strong communication skills for liaising with customers and internal teams.
Sound knowledge of workplace health & safety (WH&S) regulations.