Location: Sunshine, VIC
Hours: Full-time, Monday–Friday, 9:00am – 5:30pm
About The Role
Join a global leader in pants and coatings with a history dating back over 200 years
We're seeking an enthusiastic & proactive Customer Service Officer to join the team in Sunshine
In this role, you'll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.
Key Responsibilities
* High volume customer service calls & emails - 80 to 100 per day
* Register, process, file, and archive customer orders via phone, email, or digital systems
* Support the end-to-end order-to-cash process with precision and care
* Build excellent customer relationships through timely, clear communication
* Offer product and customer solutions, and suggest workflow improvements
About You
* 1-2 year experience in customer service within a fast-paced environment
* Strong computer and clerical skills (Microsoft Excel, Word, Outlook, PowerPoint)
* High attention to detail, effective communication, and a team-oriented mindset
* Familiarity with SAP is highly advantageous
Employee Benefits
* Permanent position with an immediate start
* On-site parking and accessible via public transport
* Discounted private health insurance with Bupa
* Free onsite physiotherapy sessions each week
* Subsidised gym membership available annually
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.