Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team:
Benefits
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Café, and travelling store team member opportunities
About the Role
As a Bunnings Operations Manager you will be responsible for the ongoing daily operations, sales and high‐volume stock management within your store. You will report directly to the Complex Manager and oversee a team of 180+ members to ensure an efficient, organized and customer‐focused environment.
Responsibilities
* Report directly to the Complex Manager while overseeing a team of 180+ members.
* Manage daily operations, sales and high‐volume stock management.
* Develop strategies and business plans to support long‐term growth of the Warehouse.
* Monitor and measure customer service levels and liaise with Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office.
* Manage warehouse stock levels, sales capabilities, Safety and Wellbeing compliance, while driving sales and Best Experience through the team.
* Ensure a minimum of 1 in 3 weekend roster and perform duty manager responsibilities, including opening and closing the store across weekdays and weekends.
* Conduct regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse.
* Monitor department performance against sales, margin and wage targets and implement improvement plans where required.
* Identify opportunities to drive sales through merchandising and strategic planning, supporting and developing Department Managers via coaching and performance feedback.
* Drive stock accuracy routines, oversee adjustments, lead investigations into discrepancies and provide strong leadership across all stocktake activities.
* Monitor key metrics for Customer Satisfaction and Team Engagement, driving ownership and results.
Qualifications & Experience
* Highly driven individual with strong leadership and influencing skills.
* Experience leading a team of 50+ team members and leaders to deliver a safe, engaged and high‐performing operation.
* Previous experience leading teams in the retail industry or a large, high volume customer‐focused organisation.
* A passion for a Safe & Secure warehouse demonstrated through safety walks, audits and coaching.
* Strong retail understanding, delivering results across sales, margin and wages.
* Ability to coach and develop Department Managers and team members to lift capability and drive performance.
* Experience leading stock integrity, including accuracy routines, investigations and stocktake.
* Ability to drive results through Customer Satisfaction and Team Engagement metrics.
* Knowledge of or interest in DIY/Building industry is recommended.
Equal Opportunity Employer
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Please note you must be 15 or over to apply for a role at Bunnings.
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