About The Role
As the Animal Management and Biosecurity Manager you will join the Compliance Branch to lead and develop a high performing team committed to professionalism and community safety.
Your main focus will be on
* Provide strategic direction and day‑to‑day management of the Animal Management team, ensuring consistent, high-quality service delivery
* Oversee compliance functions including domestic animal registration, enforcement activities, investigations, and complaint management
* Support and guide Animal Management Officers in field operations, customer interactions, and regulatory decision-making
* Manage partnerships with Council's contracted animal management services provider, veterinarians, and welfare groups
* Drive proactive programs that promote responsible pet ownership and reduce risks to community safety
* Lead continuous improvement initiatives, using data, policy, and technology to enhance efficiency and customer experience
* Ensure legislative compliance under the Animal Management (Cats and Dogs) Act 2008, relevant local laws, and council policies
* Foster a positive, safe, and supportive team culture built on accountability, communication, and professional development
View the position description for more details about the role.
About You
To be successful in this role you will have:
* Proven experience leading teams in regulatory, compliance, animal management, or related operational environments.
* Strong knowledge of animal management legislation, investigative processes, and local government operations including the operations of an animal management centre.
* A leadership style that empowers others, builds capability, and promotes teamwork.
* Excellent communication and conflict‑resolution skills, including the ability to support staff through challenging situations.
* Sound judgement and decision‑making under pressure, with a commitment to fair and consistent outcomes.
* A passion for community safety, animal welfare, and improving service delivery.
* Be agile in response to emerging matters and have the ability to prioritise competing interests
* Belief in our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership
About The Benefits
This is a permanent full-time position, with a salary commencing at $133,727 plus 12.5% superannuation.
* Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
* Work/Life balance: Flex time and a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
* Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
* Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
* Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
* Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options
* Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more
About Us
Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and one of the oldest provincial cities.
Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
'Ipswich, a city of opportunity for all. Join us.'
We have a workplace culture built on our values of safety and wellbeing, communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.
Join us
If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.
Please apply online and submit:
* A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
* A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold
Closing date: 6 March 2026
Please direct any related questions to
Pre Employment Screening:
Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.
Ipswich City Council is an Equal Employment Opportunity employer:
We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.