The Role
We are seeking a detail-oriented and culturally respectful professional to join our Health & Ageing division as an Administration and Medicare Billing Assistant.
Job Description
* Provide administrative support to the Health and Ageing Manager, and Medical Services Coordinator
* Process and submit Medicare claims, maintain accurate billing records and support My Medicare registrations
* Assist with accounts administration, invoices, purchase orders and general practice operations
* Coordinate meetings, prepare documents, take minutes and manage information flow
* Support recruitment, onboarding, timesheets and leave administration
* Coordinate schedules and administration for visiting specialists and allied health providers
* Manage office supplies, equipment maintenance and asset registers
* Contribute to accreditation, quality improvement, compliance and OHS requirements
* Provide occasional back-fill for Medical Reception and perform other duties as needed
Requirements
Essential Skills and Qualifications
* Qualifications in administration/business or significant experience in medical or Medicare administration
* Strong understanding of Medicare billing, PIP, MBS items and healthcare billing practices
* Experience using patient management systems (Best Practice desirable)
* Excellent attention to detail, time management and organisational skills
* Proficiency in Microsoft Office and confidence with administrative systems
* Ability to work independently and collaboratively in a busy clinical environment
* 2–3 years' experience in a similar administration or medical billing role
Additional Requirements
* A demonstrated understanding of Medicare billing practices in a primary healthcare setting and a commitment to implementing systems for ongoing quality improvement in billing practices
* Good understanding of MBS and patient management systems in a primary healthcare setting
* Strong written and verbal communication skills to effectively communicate with staff, clients and other stakeholders
* Ability to manage multiple tasks, prioritising effectively, and maintaining organised records
* Time management to meet deadlines and manage workload efficiently
* Well-developed computer skills including proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software systems
* Interpersonal skills to work effectively with others and maintain a positive and professional demeanor
* Able to collaborate effectively with cross-functional teams while also working independently and autonomously, taking ownership of assigned tasks and deadlines
* Careful attention to detail with developed skills in office procedures
About You
You will be an adaptable and proactive individual who is able to work in a fast-paced environment and provide high-quality service to our clients.