Your day-to-day
* Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department.
* Controls all food and beverage sales.
* Correct recording of guest checks on a timely basis.
* Performs spot checks on outlet checks used.
* Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager.
* Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded.
* Ensure banquet controls are being adhered to.
* Reconciles total outlet sales to total charges.
* Reconciles revenues on a daily basis.
* Reviews city ledger daily for correct postings of charges and take corrective action where necessary.
* Prevent high balances turning into bad debts.
* Monitor and pursue collection of overdue accounts.
* To assist in credit card/platform reconciliation.
* Respond to and resolve account queries in conjunction with accounts receivable.
* Assists in control and collection of outstanding guest and city ledger accounts.
* Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily.
* Performs other duties as required.
What we need from you
* Diploma or Vocational Certificate in Accounting or Business Administration or related field, with 1 years' experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience.
* Demonstrate ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
* Proficient in the use of Microsoft Office.
* Possesses problem solving, reasoning, motivating, organizational and training abilities. Has good writing skills.
* Experience in working internationally and cross- culturally in the hospitality industry.
* Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry.
* Extensive and credible appreciation of brands.
* Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation.
* Must be challenging, diplomatic and able to work across all levels of the organization.
* A good ‘real world’ sensibility when applying strategic solutions.
* High level of capability and credibility in influencing colleagues across functions.
* High degree of personal drive, self-starter and able to work independently without regular direct management.
* Able to apply creative methodologies and thinking to the tasks.
* Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments.
* Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely.