Senior Manager - Infrastructure & Operations
Sydney NSW, Australia Req #12465
Friday, 23 May 2025
* Permanent, full time role
* Flexible location – Sydney or Melbourne
* Work for the world's largest humanitarian organisation
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Senior Manager - Infrastructure & Operations leads a team of engineers across Azure IaaS/PaaS, M365/O365, Intune, hybrid AD, networks, telephony & video conferencing; delivering technical services to meet the requirements of the Australian Red Cross. The position is accountable for the delivery of high-quality, cost-effective technology infrastructure solutions to support Red Cross in achieving its business objectives.
Travel may be required for the purposes of meeting with internal customers, vendors, third-party contractors, external suppliers, consultants, project meetings or management of team members. Extended hours may be required to meet business outcomes and provide support during the emergency season.
What you will bring
* Experience maturing technical capabilities in cloud environments, implementing best practice processes and tools
* Experience managing BAU activities and contributing to projects, coupled with a demonstrated ability to lead and direct staff, and manage internal & external stakeholders
* Ability to negotiate, set and manage conflicting priorities and a changing environment
* High level of interpersonal skills and ability to communicate effectively both verbally and in writing
* Ability to mentor, develop and grow a team covering multiple capabilities
Essential Experience and Qualifications
* 10 years of IT experience, at least 5 years in management of on-prem and cloud environments, and with at least 2 years in people leadership.
* Substantial experience in hands-on technical experience with M365, Azure (Preferably), and Networks.
* Comprehensive and strong Infrastructure background (Servers, Storage, Virtualisation).
* Experience with Endpoint Management solutions (preferably Intune, Mobile Device Manager).
* Telphony, VC & printing solutions exposure
* ITIL and project management certifications
Benefits that act for you, while you act for humanity
* Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
* Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
* Work/Life Flexibility: You can access flexible working arrangements, paid 'Me' day just for you and a wide range of other paid leave options
* Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Housing and Disability Award – Level 6. Competitive salary + superannuation + access to salary packaging.
Applications close : Sunday 22
While we appreciate the interest in our roles, we will not be engaging with agencies or agency candidates on this occasion.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Job Ref # 12465
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
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