Are you passionate about providing exceptional service and maintaining beautiful, well-kept communities? Do you take pride in ensuring residents enjoy a safe, welcoming, and well-maintained environment?
About Us
Palm Lake Group is a proudly Australian family-owned business with over 48 years of experience in developing, constructing and managing Lifestyle Resorts, Retirement Villages and Aged Care Facilities in Australia. Our resorts are more than just somewhere to live they are vibrant communities designed for those seeking a lifestyle filled with comfort, connection, and opportunity. We are committed to providing high-quality homes, exceptional service, and vibrant communities that inspire and excite our residents. Join us in redefining over‐50s living.
Position Details
We're looking for an experienced and dependable Relief Caretaker to join the Palm Lake Group team. This flexible role will provide relief caretaking support across our resort communities located throughout Queensland, New South Wales, and Victoria. As a Relief Caretaker, you'll step in to support day to day operations during periods of leave, busy seasons, or when extra assistance is required. You'll help ensure that each resort continues to run smoothly and remains a safe, well‐presented, and welcoming environment for residents and visitors alike. This is a Casual position, with variable hours and travel required depending on operational needs across our network of resorts.
Responsibilities
* Oversee and contribute to the general upkeep, cleanliness, and presentation of resort facilities, grounds, and common areas.
* Carry out or coordinate minor maintenance and repairs as required.
* Support the smooth day to day operations of each resort, including facility checks and resident assistance.
* Maintain a safe environment by identifying and addressing potential hazards or maintenance concerns.
* Assist with the setup and upkeep of resort amenities such as clubhouses, pools, and recreation areas.
* Provide professional and friendly service to residents and visitors.
* Ensure compliance with resort policies, safety procedures, and quality standards.
What We're Looking For
We are looking for someone who shares our values and belief that respect, passion, community, impact & safety underpin all the work we do. To succeed in this role, you will bring:
* Previous experience in caretaking, maintenance, facilities management, or a similar hands‐on role.
* A flexible attitude and willingness to travel between resorts in QLD, NSW, and VIC.
* Strong organisational and problem‐solving skills.
* Excellent interpersonal and communication abilities.
* A proactive, self‐motivated approach and the ability to work independently.
* A current driver's licence.
Why Join Us
At Palm Lake Resort, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment.
We offer our team:
* Competitive Remuneration
* Work‐life Balance with flexible working hours.
* 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
* Celebrate Milestones with tenure rewards!
* Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued.
* Career Opportunities – Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care. The career pathways and opportunities with Palm Lake Group are truly endless.
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