About the role
We have management roles currently available amongst our diverse group of Hotels (PUBS) on the NSW North Coast between Coffs Harbour and Grafton. Full-time positions are available in senior management roles that will see you leading and supporting a talented team to deliver exceptional customer service and drive the performance of the hotels.
What you'll be doing
* Manage all aspects of hotel operations, including bottle shop, food and beverage service, gaming and live entertainment offerings
* Develop and implement business strategies to improve profitability and guest satisfaction
* Ensure compliance with all relevant industry regulations and venue policies
* Lead, manage, and develop a high-performing team of hospitality professionals
* Foster a positive and guest-centric culture within the venues
* Represent the hotels at industry events and maintain relationships with key stakeholders
What we're looking for
* General Manager - Significant experience (5+ years) in a venue manager or senior hospitality management role
* Venue/Assistant Manager - Senior Duty manager ready for the next challenge
* Duty Managers - Hospitality supervisors/junior managers seeking the next step in their professional journey
* A proven track record of driving operational excellence and financial performance in the hospitality industry
* Exceptional leadership and people management skills, with the ability to inspire and develop
* Strong commercial acumen and strategic thinking capabilities
* Outstanding customer service focus and problem-solving skills
* Thorough understanding of hospitality industry regulations and best practices
What we offer
* Competitive salary
* Opportunities for career development and progression within the North Coast Hotel Group
* A supportive and collaborative work environment
About us
The North Coast Hotel Group is a leading hospitality company that operates a portfolio of dynamic hotels across Coffs Coast and the surrounds. With a focus on exceptional customer service and outstanding food and beverage, we are committed to creating memorable experiences for our guests and providing a rewarding work environment for our employees. Our venues - Park Beach Hotel Motel "The Hoey Moey", Seaview Tavern Woolgoolga, Coramba Hotel, Corindi Beach Hotel, Crown Hotel Grafton, Good Intent Hotel, Village Green Hotel.