Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Key Points Support transformational business growth Flexible working options including Hybrid working arrangements 12-month fixed term contract with possibility of extension/perm The Role Working within an experienced PMO and supporting a growing operations team, the Business Analyst will lead the gathering of requirements and contribute to the determination of appropriate test cases to help achieving organisational outcomes. This role will play a critical role within our Digital Transformation program, working closely with the Programme Manager and key stakeholders as well as acting as the conduit between business and technology. Key duties and responsibilities include: Gather, validate and report on key requirements Plan and facilitate stakeholder meetings, workshops and information sessions Work closely with technical teams, solution architects, and business subject matter experts to deliver various solutions with strong focus on our customer journey Document and manage business requirements (e.g. user stories) and related acceptance test criteria capturing functional and non-functional requirements Participation in the identification, documentation, resolution and escalation of delivery issues, dependencies, risks and decisions. The Perks O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer: Flexible working environment including Hybrid working arrangements and ability to work from Corporate Head Office, Service Centres and other O’Brien locations Ongoing reward and recognition programs Ongoing learning and development opportunities Community service/volunteering leave and giving back opportunities Employee discounts with O’Brien services and our corporate partners What we are looking for At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when finding and growing our team members. If you fit the DNA, you’ll fit here. In conjunction we are needing someone with: 5 years working BA experience, ideally within a consumer goods, retail, supply chain or similar environment Highly advanced communication skills (Written and Verbal) Relevant tertiary qualifications (computer science, IIBA, etc.) A strong approach to project management keeping high focus and pace on delivery of milestones Experience using tools such as JIRA, Confluence or AML are highly advantageous If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use. Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.