About the role The Senior Administration Officer provides leadership and management for the Administration services which support patients to access safe, timely, patient focussed and cost-effective care in The Prince Charles Rehab DTU.
The role provides strategic direction, leadership, continuous improvement and coordination of Administration Services across Metro North Hospital and Health Service.
This includes providing expert administration advice on workflow design and system support, human resource management, industrial relations and workforce change management.
About you Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values: Develop and participate in quality activities for Rehab DTU such as monitoring workplace procedures and implement change to improve service delivery.
Demonstrate leadership by modelling and promoting professional competence, accountability and ethical behaviour and commitment to the vision and values of Metro North Hospital and Health Service (MNHHS) whilst leading organisational and cultural change as it impacts on staff and/or processes Manage and define training and development needs of Administration Services and recommend solutions where gaps and overlap exist.
Lead the administration staff in the provision of a competent and responsive service through ongoing training, performance feedback, performance appraisal and development systems, audit and key performance indicator reporting Health Equity It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Benefits when working for us Rewarding career and development opportunities across a wide range of clinical and non-clinical areas Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance Flexible working arrangements and competitive salary rates with annual incremental increases Benefit from a higher than standard employer contribution to Superannuation of up to *****% and access to salary packaging