We are currently in search of a Level 2/L3 Network Engineer specializing in Cisco technologies!
As a Network Engineer, your role involves offering daily operational assistance to the company. You'll address second level faults primarily related to Cisco products, showcasing your problem‐solving skills and ensuring customer satisfaction.
Key Responsibilities
* Troubleshoot and resolve network issues, including routing, switching, wireless, and voice systems.
* Address and elevate client requests promptly.
* Offer assistance both onsite and remotely as needed.
* Provide guidance and mentorship to junior L1 engineers.
* Participate in an on‐call rotation for after‐hours support.
Skills & Experience
* Proficiency in network configuration on Cisco.
* Proficient in Cisco, Fortinet, and Meraki.
* Proficient with Microsoft, Windows, SharePoint, and Office 365.
* Proficiency in networking concepts, including routers and switches.
* Hold industry certifications e.g. Cisco/Fortinet.
* Must have MSP experience.
Seniority Level
Mid‐Senior level
Employment Type
Full time
Job Function
IT Services and IT Consulting
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