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Centre manager / senior retail manager

Williamstown
JLL
Posted: 26 March
Offer description

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

As the Centre Manager, you'll be responsible for the overall management and day-to-day operations of a vibrant, retail precinct in South Yarra. With a deep understanding of the asset and exemplary delivery of business plans, reporting, strategy execution and stakeholder engagement, you'll be providing a high level of client satisfaction. Work with the wider building management team, consisting of the Centre Manager, as well as an Administration Manager and Operations Manager.

An Overview of the role

* Provide leadership to the centre staff, as a senior representative of JLL and to ensure the proper management of the centre.
* Ensure delivery of the centre's Business Plan objectives and budget. To add value to the investment.
* Operate the centre according to good retail property principles – looking to increase sales and foot-traffic to ultimately increase the return on investment to the owner.
* Provide superior client service for those clients allocated as your responsibility, and ensure all staff reports provide the same service standards.
* Strategically consider the tenancy mix of the asset and attract retailers accordingly.

Qualifications and experience

* 4+ years experience in managing a retail asset
* Proven ability to lead a team
* Excellent customer relationship building skills
* Exhibits strong stakeholder management skills to effectively engage and influence a diverse stakeholder base
* Commercially astute, identifying opportunities which will drive income and overall centre performance
* Real Estate Licence or Agents Rep Cert is required.

Benefits

* Great employee discounts off fitness, wellbeing & other renowned brands
* 18 weeks paid maternity leave
* Private Health Insurance Discounts
* Active Social Club
* Employee assistance program
* Novated Lease for EV cars
* Paid time off for volunteer work
* Career Opportunities with Australia's #1 Commercial Real Estate firm
* Premium offices

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability.

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