OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart and Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
Overview
The Role: As Innovation & Project Delivery Lead, you’ll play a key role in bringing new ideas to life across OTR Group. You’ll support the design, execution, and roll out of innovation projects that enhance customer experiences, fast-track new concepts to market, and deliver initiatives that excite our guests.
Responsibilities
In this role, you’ll manage the end-to-end delivery of innovation trials and projects. From engaging stakeholders and suppliers, to overseeing timelines, budgets, and quality, you’ll ensure successful execution and scale-up of new concepts. You’ll also track performance, capture learnings, and work closely with site teams to embed innovations seamlessly into operations.
You Will Provide
- End-to-end project management of innovation trials, ensuring projects meet time, cost, quality, and safety objectives.
- Collaboration with suppliers, category teams, and cross-functional stakeholders to bring new ideas to life.
- Engagement with central and site operations to ensure teams are trained, informed, and equipped for trial execution.
- Tracking and reporting on trial outcomes, providing feedback and post-implementation reviews.
- Commercial input, including feasibility assessments, supplier negotiations, and success factor setting.
- Agility in adapting trial plans based on early results, and speed to scale successful initiatives.
- Transparent exit strategies for unsuccessful trials, with insights on lessons learned.
What We Offer
- Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking.
- Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
- Access to exclusive staff benefits via our OTR App.
- Access to our free and confidential Employee Assistance Program (EAP).
About You
- Proven project management skills, with strong time management and organisational abilities.
- Agility and adaptability in a fast-moving environment.
- Excellent communication and stakeholder engagement skills.
- Commercial acumen with experience in supplier negotiations and feasibility assessments.
- Cross-functional leadership experience.
- Experience in convenience retail and QSR environments, including store operations, customer experience, and operational efficiency across forecourt, in-store, and food service formats.
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.
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📌 Innovation & Project Delivery Lead
🏢 OTR
📍 Melbourne