Administrative Support Role
We are seeking highly skilled professionals to deliver exceptional administrative services for our Operating Suite and Day Procedure Unit.
* Maintain a high standard of service excellence at all times.
* Respond to enquiries, researching and responding as necessary.
* Enter and monitor patient bookings, ensuring timely scheduling.
* Provide accurate and well-presented documentation; produce and distribute reports as required.
* Implement and maintain an efficient filing and information system, ensuring document security.
* Maintain confidentiality at all times in relation to all patient records.
* Verify Private Health Fund details.
* Provide relief support for Patient Admission role.
* Coordinate theatre bookings and related activities, liaising with relevant stakeholders as needed.
You will possess excellent written, verbal, and interpersonal skills, a courteous telephone manner, and the ability to prioritise workload while maintaining performance under pressure.
To succeed, you will have a working knowledge of computer applications (e.g., spreadsheet and word processing), with relevant experience in a secretarial role within a healthcare environment. Additionally, you will require excellent organisational skills.
Patient care and exceptional customer service will be paramount, upholding our core values and mission.