Join a community that makes a difference
As a Property Claims Consultant you can with the largest general insurance group in Australia and New Zealand.
We invite Aboriginal and Torres Strait Islander peoples to join our IAG community. Here, you'll have plenty of opportunities for professional growth, with access to cultural and ceremonial leave. Most importantly, you'll be in a safe and supportive space where you can truly be yourself. IAG is dedicated to reconciliation and enhancing career opportunities for our Indigenous employees, proudly supporting this journey for years.
Your Role
Multiple opportunities for Property Claims Consultants to join the NRM/SGI team based in Brisbane on a full-time permanent basis. You'll be core to the claims experience, assisting our customers in their time of need, with the aim to work fast and efficiently to ensure a smooth claims process. Taking inbound calls from customers, you'll assess information to lodge the claim and work with suppliers and repairers to ensure replacements and work are carried out in a timely manner.
Your IAG journey commences on Monday 8 September 2025 with a comprehensive, 6-week induction in the Meanjin (South Bank, Brisbane) office (fully paid). Once fully competent in the role, employees can enjoy the benefits of working from home, with the requirement of being in the office reduced to one day a week. You'll need to be flexible to work on a rotating roster Monday to Friday between 7am - 6:00pm.
Please note: To work from home, you'll need high speed internet connection and a private home office set up.
About You
We want you to bring your ability to learn and passion to help people, in return we will train to you and set you up on the first steps of your career. You'll be part of an engaging team that make a difference. You'll have:
* Effective communication and problem-solving skills
* Troubleshooting skills and advanced computer skills
* Great attention to detail
* Confidence to make decisions
* You identify as Aboriginal and/or Torres Strait Islander
This role is a designated role and only available to a person that identifies as Aboriginal and / or Torres Strait Islander. This role has been created as a special measure to promote equal opportunities for Aboriginal and Torres Strait Islander people in accordance with relevant equal opportunity legislation. For the purposes of New South Wales, IAG has been granted an exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) to designate, advertise and recruit roles for Aboriginal and Torres Strait Islander persons.
Joining IAG you'll have access to a raft of benefits from across the Group:
* Boosted superannuation with 13%as standard
* Up to 50% off personal insurance, including home and motor insurance
* 5 myLeave days per year on top of annual leave
* Work from home and many more flexibility options with myFlex
* Dedicated career growth programs, including the award-winning IAG Academy
* Great employee network communities
* Award-winning recognition and reward program
*employment type eligibility criteria apply
About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
The National Indigenous Times acknowledges and pays respect to past and present Traditional Custodians and Elders of this nation. We recognise Aboriginal Community's continuing connection to their lands, waters and stories and acknowledge that sovereignty has never been ceded.
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