Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company— we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll be a trusted expert who helps customers find tech solutions that enhance their lives and create a meaningful impact.
Opportunities available across these locations:
* BATHURST
* DUBBO MALL
* MUDGEE
* ORANGE
* PARKES
What You'll Be Doing:
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be the Go-To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
* Plus 12% Superannuation
* Plus 10% Variable Remuneration
**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time).** the first 2 months guaranteed while you learn on board.
* Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with the Future Ready program designed to build on your skills and prepare you for your next step.
* Flexibility: We offer flexible working hours and a supportive approach to parental leave – do it your way!
* Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
* Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is it You We're Looking For?
* Great Communication Skills: You're a natural at connecting with people and making their day better.
* Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
* Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can‐do attitude, even when things get busy.
* Customer‐Facing Experience: Previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest!
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