About Us
UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality Residential Aged Care, Home Care, and Retirement Services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.
The Opportunity
Are you a compassionate and motivated leader eager to make a meaningful impact? As a Home Care Team Leader at UPA, you will play a pivotal role in guiding and supporting our dedicated team of Care Workers to deliver exceptional, person-centred care. You will ensure clients remain safe, independent, and connected within their communities, all while fostering a positive and high-performing team environment.
UPA Home Care empowers older adults to live independently by providing tailored in-home services that promote wellness, choice, and quality of life. As a not-for-profit provider, we are committed to delivering safe, effective, and person-centred care. We take pride in being a local organization that enriches the communities we serve.
We have an exciting opportunity to join our team, based in our Dubbo office.
About the Role
Reporting to the Home Care Service Manager, you'll be responsible for leading, supervising, and supporting a team of Care Workers in the delivery of safe and consistent home care services. This includes workforce planning, team development, onboarding and mentoring new staff, and ensuring compliance with policies and care standards.
Your role will also involve:
* Providing day-to-day leadership and acting as a positive role model
* Supporting recruitment, retention, and training of team members
* Coordinating and monitoring staff rosters and leave to maintain service delivery
* Facilitating team meetings, staff development and on-the-job mentoring
* Ensuring practices align with UPA's policies, guidelines, and Code of Conduct
* Promoting a safe working environment through safety audits and risk assessments
What You Bring?
* Demonstrated experience in leading or supervising staff
* Understanding of current Aged Care legislation and Quality Standards
* Minimum Certificate III in Community Services, Aged Care or equivalent qualification
* Excellent interpersonal, communication and team-building skills
* Strong planning, organisational and problem-solving abilities
* Current unrestricted Driver Licence
* Current First Aid Certificate (or willingness to obtain)
Why Work for Us?
* Competitive pay with salary packaging options (up to $15,900 for living expenses and $2,650 for entertainment benefits, tax-free)
* $39- $45 per hour base salary. Note, the rate you are offered within this salary range is dependent on your skills, qualification, and level of experience.
* Access to our Wellness Program and Employee Assistance Program
* Retention bonus for permanent appointments
* Supportive and friendly work environment
* Flexible working arrangements to support work/life balance
* Ongoing professional development and training opportunities
* Be part of a team that truly makes a difference in your local community
Pre-employment Screening
The successful applicant must have the right to work in Australia and be willing to complete the following:
* National Criminal History Check
* Pre-employment checks
* Vaccination in accordance with UPA's Immunisation and Vaccination Policy
Appointment is subject to satisfactory pre-employment screening and confirmation of work rights.
How to Apply
Click the 'Apply Now' button and submit your cover letter and resume for consideration.
Please note applications sent via email will not be accepted.
For more information about the role, contact
To explore our current vacancies or learn more about UPA, visit
Diversity and Inclusion
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make adjustments to the recruitment or interview process to support you, please contact the UPA Recruitment Team