Flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details.
**About the role**:
- Open position available across Melbourne
- Contract/Temporary roles
- Located in urban areas with convenient public transport options, including our Elizabeth St location
- Easy-to-use timesheets, prompt weekly pay, and Real-Time Remuneration option
**As a Customer Service Officer, your key responsibilities include**:
- Display solid computer skills, following set processes and scripts
- Build strong relationships with both new and existing customers
- Process and track orders, assisting clients with transactions and enquiries
- Collaborate effectively with your team to achieve individual and group goals
- Organise your time efficiently to meet performance standards
- Maintain administrative accuracy, complete data entry tasks, and ensure smooth client engagement
**Requirements**:
- Minimum of 1 year of experience in a call centre or handling inbound/outbound calls
- Ability to perform under pressure in a fast-paced, agile environment
- Skilled in problem-solving within structured guidelines
- Resilient and calm when handling complaints or challenging conversations
- Professional and trustworthy approach Call centre experience is preferred but not essential
We are seeking a customer service superstar with excellent communication skills and a proven ability to engage effectively and sensitively with a diverse range of people.
As a flexhive member, enjoy benefits like 50+ retail savings, preferred super fund rate, and access to our learning platform (coming soon!). By joining our talent pool, you'll be considered for multiple job opportunities.
Our 3-step process:
- Submit Application
- Complete Work Preference Survey
- Onboarding Training
**flexhive by Hudson opens a world of flexible jobs at your fingertips. We employ 100+ staff, pay over 1200 temps in Australia & New Zealand and grow weekly.
flexhive is part of Hudson Recruitment Group, one of APAC's most prominent independent recruitment agencies.
This pay rate is inclusive of mandatory 25% casual loading