Overview
Novotel Sydney West HQ
At Novotel West HQ, we believe in creating memorable experiences through comfort, cleanliness, and genuine hospitality. As a Room Attendant, you will play a key role in delivering the polished, welcoming environment our guests expect and love.
Responsibilities
* Clean and service guest rooms, bathrooms, and public areas to Novotel brand standards
* Restock amenities and ensure room presentation is guest-ready
* Report maintenance issues and lost property promptly
* Work efficiently to meet daily room quotas and timelines
* Maintain cleanliness and hygiene in back-of-house housekeeping areas
* Provide friendly and respectful interactions with guests and team members
* Ensure health & safety protocols are followed at all times
Qualifications
* Previous housekeeping or cleaning experience preferred (hotels, hospitals, commercial cleaning, etc.)
* Strong attention to detail and a commitment to high standards
* Reliable, punctual, and physically fit for a hands-on role
* Able to work independently and within a supportive team
* Excellent time management and organisational skills
* Friendly and respectful with a guest-first attitude
* Ability to demonstrate and understand safe work practices
* Experience working with chemicals
* Safe manual handling techniques
* Flexible with availability, including weekends and public holidays
Benefits
* Complimentary lunch
* Uniform and all cleaning equipment supplied
* Free Gym Membership
* Staff discounts, benefits and rewards and recognition program
* Flexible rosters
* Free undercover parking
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