Join to apply for the Practice Manager role at Private Advertiser4 days ago Be among the first 25 applicantsJoin to apply for the Practice Manager role at Private AdvertiserGet AI-powered advice on this job and more exclusive features.The Practice Manager is responsible for managing the patient journey from initial consultation through to post-operative care, ensuring a seamless, supportive, and high-quality experience. This role requires strong interpersonal, organisational, and administrative skills to coordinate surgical bookings, manage patient expectations, and support the team in achieving exceptional patient outcomes.Key ResponsibilitiesPatient Coordination & SupportAct as the main point of contact for all surgical patients.Guide patients through the entire surgical journey, providing education, reassurance, and timely communication.Schedule, pre-operative assessments, surgeries, and follow-ups.Provide pre- and post-operative instructions and support.Administrative & Booking DutiesManage and maintain the surgeon’s calendar for surgical bookings.Prepare and distribute surgical quotes and consent forms.Coordinate with theatres, anaesthetists, and surgical assistants to confirm logistics.Maintain accurate records in the practice management software.Client Relations & ExperienceDeliver a premium level of customer service aligned with the brand and values.Build and maintain trusting relationships with patients, ensuring all their queries and concerns are addressed.Follow up with clients after surgery to ensure satisfaction and continuity of care.Operational SupportLiaise with the clinical and surgical team to ensure smooth patient transitions and adherence to protocols.Maintain confidentiality and ensure compliance with all medical, legal, and privacy regulations.Assist with marketing initiatives related to surgical services (e.g., education content, before-and-after photo management).Key Skills & AttributesStrong interpersonal and communication skills.Organisational and time management abilities.Attention to detail and ability to multi-task.Confidence in discussing pricing and procedures.Qualifications & ExperiencePrevious experience in a cosmetic, plastic surgery, or medical aesthetic setting is highly desirable.Knowledge of surgical procedures and terminology (preferred).Understanding of relevant privacy, medical, and infection control standards.If you think you encompass the experience and skills for this role, please submit you cover letter and resume.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Information Technology, and SalesIndustriesMiningReferrals increase your chances of interviewing at Private Advertiser by 2xGet notified about new Practice Manager jobs in Bundall, Queensland, Australia.Gold Coast, Queensland, Australia 2 weeks agoBundall, Queensland, Australia 4 days agoBeenleigh, Queensland, Australia 5 months agoHelensvale, Queensland, Australia 4 days agoGold Coast, Queensland, Australia 1 week agoSurfers Paradise, Queensland, Australia 1 week agoHelensvale, Queensland, Australia 4 weeks agoHotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations ManagerHotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations ManagerSurfers Paradise, Queensland, Australia 5 days agoMudgeeraba, Queensland, Australia 1 month agoVeterinary Associate - Greencross CarraraNerang, Queensland, Australia 3 weeks agoBundall, Queensland, Australia 3 weeks agoGold Coast, Queensland, Australia 2 weeks agoHelensvale, Queensland, Australia 2 months agoSouthport, Queensland, Australia 3 weeks agoGold Coast, Queensland, Australia 1 week agoKingscliff, New South Wales, Australia 3 weeks agoBundall, Queensland, Australia 4 days agoGold Coast, Queensland, Australia 5 days agoSouthport, Queensland, Australia 3 weeks agoBundall, Queensland, Australia 4 days agoMedical Receptionist (2IC) | Myhealth HelensvaleGold Coast, Queensland, Australia 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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