Summary: The capability administrator manages training enrolments, Workday LMS, inbox, customer service, supports projects, and ensures smooth training delivery.
About The Role
The capability administrator is responsible for managing training enrolments and logistics, administering the Workday learning Management System (LMS), maintaining our shared inbox, delivering excellent customer service to learners and stakeholders, and supporting special projects and learning content development. This role plays an important role in ensuring the smooth delivery of training programs and continuous improvement of learning processes.
Responsibilities
* Manage training enrolments, learner registrations, and act as the primary contact for timely learner support and enquiries.
* Deliver excellent customer service to internal and external stakeholders throughout the training process.
* Coordinate training logistics including venue bookings, equipment setup, catering, virtual session support, and preparation of training materials.
* Support travel and accommodation arrangements for Capability Partners and participants as needed.
* Administer Workday LMS by managing user accounts, updating content, and tracking learner progress.
* Maintain accurate, current learner and course data across LMS and related systems.
* Generate detailed reports on training participation, outcomes, and compliance as needed.
* Ensure data integrity and support continuous improvement of LMS processes.
* Develop and maintain learning materials, including eLearning modules and training guides, while supporting eLearning activities.
* Contribute to special programs and targeted learning initiatives.
* Provide administrative support to the Capability Development team and collaborate with trainers, vendors, and colleagues.
About You
* Recent graduate in HR, Education, Business, or related field
* Highly organised with strong attention to detail
* Previous experience in administration or customer service is a plus but not required
* Familiarity with learning management systems (LMS) and other educational technologies to enhance learning delivery
* Excellent verbal and written communication abilities
* Ability to build strong relationships and collaborate effectively with teams and individuals
* Competence in managing multiple projects simultaneously, ensuring timely and successful delivery of learning initiatives
* Flexibility to adjust strategies and approaches in response to changing organisational needs and technological advancements
* Understanding of and sensitivity to cultural differences, especially when working in diverse or international environments
* Ability to interpret training data, generate meaningful reports, identify trends, and support continuous improvement of learning programs
Looking After You
We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:
* Staff discounts across the GPC Asia Pacific group of Companies
* Private health insurance discounts
* Employee assistance program
* A highly safety conscious work environment
* We proactively support our working parents in a variety of meaningful ways, and our parental leave top‐up allowance is one of the ways we do this
* Paid volunteer leave allowing you to give back to your chosen charity/community organisation
* Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e‐cards and our employee recognition program, plus so much more!
GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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