Overview
We are continually inspired by pets and animals to be better people, both in our careers and our everyday life, making an impact for Pets, People and the Planet!
We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
As our HR Administrator you will play a key role in supporting HR operations across the full employee lifecycle. Working closely with the network this role supports recruitment and onboarding, HR systems administration, compliance, reporting, and training coordination.
This is an ideal opportunity for an organised, people-focused HR professional who enjoys variety, thrives in a fast-paced environment, and takes pride in getting the details right.
Responsibilities
* Stay up‐to‐date with all policies and procedures, applying your knowledge confidently in daily work.
* Monitor compliance, proactively identifying and escalating any procedure‐related issues.
* Support the team by coordinating and delivering clear and timely internal communications.
* Assist in the development, enhancement, and ongoing maintenance of Petstock Group's HR and communication platforms.
* Provide accurate and professional support to the People & Community Department via email and phone, in line with Petstock Group's customer service standards.
* Complete all HR processes efficiently and with attention to detail, including onboarding and role changes, to ensure a seamless team member experience.
* Develop and maintain a wide range of HR documentation such as internal procedures, employment contracts, fact sheets, guides, policies, templates, reports, and user resources.
* Coordinate initiatives that enhance the overall team member experience, including Awards, Milestones, and Referral Bonus programs.
* Ensure all team member personnel files and system records are consistently accurate, current, and well‐maintained.
* Collaborate with the HR team to plan and deliver departmental goals and projects aligned with broader business strategy and innovation.
* Identify opportunities to streamline processes, improve efficiency, and implement effective solutions.
* Support the planning, execution, coordination, and tracking of HR projects to deliver efficient and effective people practices.
What sets you up for success
* Tertiary qualification in Human Resources or a related field desirable although not essential.
* Exposure to Australian legislation and awards
* Resourceful problem solver with strong attention to detail
* Collaborative with a genuine passion for pets, people and the planet.
* Experience developing, implementing and monitoring programs and process
* Exceptional verbal & written communication skills.
* Strong attention to detail skills.
* Experience in Retail or FMG Industry (or similar) preferred
If this is the opportunity you've been looking for and you love Pets as much as we do, apply today!
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In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes -
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community
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