Job Role
We are seeking a dedicated leader to oversee store operations and drive team performance. This is an exciting opportunity for a professional with strong leadership skills to make a real impact on our customers' shopping experience.
About the Job
* The successful candidate will be responsible for leading a high-performing team, promoting excellent customer service, and ensuring seamless day-to-day store operations.
* This includes creating a positive work environment that fosters collaboration, growth, and development among team members.
Key Responsibilities
* Demonstrate focus on customer satisfaction by enabling a positive shopping experience through Everyday ACTs - Acknowledge, Care & Thank.
* Maintain safety for team and customers by following correct processes.
* Create rosters that provide consistency and ensure the right team at the right time.
* Empower and develop your team to unlock leadership potential.
* Respond to customer needs through strong product availability and in-store process discipline.
* Use data to understand customer and team needs to improve experience.
* Stay sharp on commercial side of things and respond quickly to adapt.
* Build relationships with local community to bring value and connection.
Requirements
* Strong desire to lead store operations and provide leadership and coaching to your team.
* Ability to work well with others to achieve great outcomes and grow knowledge.
* Awareness of own leadership style and willingness to develop and become a future leader.
* Commitment to make customers smile through everyday actions – Acknowledge, Care, and Thank.
* Understanding of teamwork and its impact on creating a positive shopping experience.