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Clerical team leader

Williamstown
Austin Health
Posted: 23 April
Offer description

Compensation and Benefits

* Dual working locations in Heidelberg, with rotational shifts
* $70,100 base salary + generous salary packaging + super (pro rata for part time) + monthly ADO + 5 weeks annual leave

About Austin Health

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north‐east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Radiology Department

Our administration team is one of the largest in the hospital and handles close to 500 scans per day. We provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution and billing services to the Austin Health Radiology division.

About the Role

As the Clerical Team leader, you will work collaboratively with the Administration Manager to ensure the effective management of the administration functions. This position is based across two Austin Health sites, the Heidelberg Repatriation Hospital and the Austin Hospital, and a variety of shifts are worked on a rotational basis.

Responsibilities

* Assist with administrative tasks and the organisation and management of admin staff, including rostering requirements, planning for leave and arranging job rotation.
* Perform daily reception functions to ensure that patients are booked, arrived and attended to promptly, efficiently and courteously.
* Update clerical work practice standards, associated documentation, workflows and standard operating procedures.

Qualifications & About You

You will be a dynamic, vibrant and patient‐focused team member, who enjoys showing a caring attitude towards both your team and the community we serve. You will have excellent communication skills and strong general administrative skills, having gained relevant experience by working previously in a hospital or busy medical practice.

* Previous leadership experience in a similar role.
* A patient and customer‐focused approach to care delivery.
* Flexibility to work a variety of shifts.

Benefits

* Greater take‐home pay through generous salary packaging, for living expenses, meals and holiday accommodation.
* A suite of wellness initiatives designed to support you, including discounted fitness memberships, special offers on health insurance and a comprehensive wellbeing program.
* Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
* Mentoring and career development opportunities.

Diversity & Inclusion

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

Contact

All appointments are made subject to a satisfactory National Police Check and, if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Deni Groom, Radiology Administration Manager at Deni.Groom@austin.org.au.

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