UniSuper in Melbourne is looking for a Manager, Retirement Servicing to lead a frontline team dedicated to enhancing retirement services. The role involves coaching and developing the team while ensuring compliance with regulatory standards. You'll drive improvements in service delivery, assess performance, and adapt the service model as necessary. Candidates should have experience in managing service teams within financial services and a strong emphasis on member satisfaction. This position requires a commitment of at least 60% in-office work.
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