Job Summary
The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
As a Senior SRE & GitOps Engineer you will drive operations automation to the next level, both in our private clouds and public clouds, utilizing open source infrastructure as code, CI/CD pipelines, and Canonical's leading products for software operation automation.
You will also provide feedback to developers, submit bugs, and collaborate on design and implementation to improve Canonical products and the open‑source technologies they rely on.
Responsibilities
* Drive the development of automation and GitOps in your team as an embedded tech lead.
* Closely collaborate with the IS architect to align solutions with the IS architecture vision.
* Design and architect services that IS can offer to the organization as products.
* Apply IaC experience to develop infrastructure as code practice within IS, continually increasing automation and improving IaC processes.
* Automate software operations for reusability and consistency across private and public clouds, taking into account the complexities of distributed systems.
* Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
* Develop skills in troubleshooting, capacity planning, and performance investigation, setting up, maintaining, and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
* Provide assistance and work with globally distributed engineering, operations, and support peers.
* Have uninterrupted development time to focus on larger projects and automation of manual tasks.
* Share experience, know‑how, and best practices with other team members in design sessions, mentorship, and collaborative work.
* Carry final responsibility for time‑critical escalations.
Qualifications
* Modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
* Product mindset thriving to develop products rather than solutions.
* Python software development experience with large projects.
* Experience working with Kubernetes or other container orchestration systems.
* Proven exposure to manage and deploy cloud infrastructure with code.
* Practical knowledge of Linux networking, routing, and firewalls.
* Affinity with various forms of Linux storage, from Ceph to databases.
* Hands‑on experience administering enterprise Linux servers.
* Extensive knowledge of cloud computing concepts and technologies.
* Bachelor's degree or greater, preferably in computer science or related engineering field.
* Excellent communication skills in English (email, chat, video, voice, in‑person).
* Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
* Willingness to be flexible and learn new things quickly.
* Inspired by fast‑changing environments.
* Happy to work within distributed teams.
* Passionate and familiarised with open‑source, especially Ubuntu or Debian.
Benefits
* Distributed work environment with twice‑yearly team sprints in person.
* Personal learning and development budget of USD 2,000 per year.
* Annual compensation review.
* Recognition rewards.
* Annual holiday leave.
* Maternity and paternity leave.
* Team Member Assistance Program & Wellness Platform.
* Opportunity to travel to new locations to meet colleagues.
* Priority Pass and travel upgrades for long‑haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; to succeed we need to be the best at what we do.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Job Information
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Engineering and Information Technology
Industry: Software Development
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