Join a long-standing and highly supportive team
- Customer service experience & a "CAN DO" attitude
- Want job security with a leading brand with 70+ years of experience?
**JELD-WEN** (NYSE:JELD), founded in 1960, is one of the world's largest door and window manufacturers, with more than 20,000 employees operating in 24 countries globally. Within the Australasia region, JELD- WEN has over 70+ facilities, and employs over 4,000 staff. JELD-WEN is the name behind iconic Australian brands - Stegbar, Regency, Corinthian, Aneeta, Trend, A&L and Breezway. Our vision is to inspire our customers through leading brands, great service, innovative new products and solutions leveraging the full JELD-WEN portfolio, while significantly enhancing our ease of doing business built on operational excellence.
**The Opportunity**
JELD-WEN IT is looking for someone who thrives on challenges, has a passion for IT and willingness to learn to support and administer a range of leading-edge business systems.
Reporting to the Applications Lead, we are after someone with exceptional customer service skills, excellent problem-solving abilities, interpersonal skills, and a team player.
**Key Responsibilities**
- Managing/administering Benchmark/myEHS environment
- Building new dashboards and reports to present data
- Delivering a high level of IT support to all business users
- Communicating with users, the IT team and vendors as appropriate
- Ensure data accuracy, consistency, and reliability across integrated systems.
**About You**
- Qualifications in Tableau as Data Analyst (Essential)
- Experienced in reporting and dashboard creation (Essential)
- Excellent User and Support document writing
- Exposure to EHS systems and policies
- Exposure to ERP systems
- Ability to communicate with users from all parts of the business
- General understanding of IT environments
- Excellent written and verbal communication skills
- Experience with EDI and SQL (Highly Desirable)
**What's On Offer**
- Fabulous team environment
- Hybrid Work Policy with 2 days WFH
- Birthday leave
- Ongoing training and career development
- A competitive remuneration package
- Generous discounts on our extensive range of JELD-WEN products
- On-site parking
- Ability to schedule leave every year at Christmas
**Your Next Steps**
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.
LI-DNI