Shape the future of virtual care across Hunter New England. Remuneration: $173,345 - $193,906 per annum + super + salary packaging Employment Type: Permanent Full Time Position Classification: Health Manager Level 5 Location: Rankin Park Centre Hours Per Week: 40 Requisition ID: REQ639807 Applications Close: Monday, 23rd February 2026 Hunter New England Health (HNE) is establishing a brand-new Virtual Health Centre, created to lead the governance, coordination and expansion of virtual care across the district. This is a rare opportunity for a senior leader to build and lead a new service from the ground up, with district-wide impact on access, patient flow and system performance. Based at Rankin Park, the Virtual Health Centre will play a critical role in enabling HNE to leverage technology to deliver safe, efficient and connected healthcare, supporting demand management, improving access for patients, and strengthening whole-of-health system capability. Where You'll Be Working The Virtual Health Centre is a newly established service designed to bring together virtual models of care, patient access coordination and system oversight. You'll be working within a collaborative, values-driven executive environment, partnering closely with clinical leaders, operational managers and corporate teams across the district. The culture is future-focused, innovative and collaborative, with a strong emphasis on problem-solving, shared accountability and continuous improvement. As this is a new service, you'll have the opportunity to shape not only the Centre's operations, but also its identity, capability and influence. About The Role As General Manager – Virtual Health Centre, you will provide strategic and operational leadership for the Centre and its teams. This is a system-level role with responsibility for governance, performance, demand and capacity management, and change leadership across HNE. A Typical Week May Include Leading and supporting operational teams delivering virtual care and access coordinationMonitoring system demand, pressure points and emerging risks, and leveraging resources across the district to improve patient access and flowUsing data and performance indicators to identify opportunities, solve complex system problems and drive improvementLeading change management initiatives, engaging stakeholders and building district-wide networks to embed virtual models of careContributing to strategic planning and system design to improve access, efficiency and sustainability across HNE You Will Be Supported Through A strong, collaborative executive and management teamParticipation in monthly MAMsStructured onboarding and orientationOngoing leadership development and professional education opportunities Importantly, this role offers the opportunity to help shape the role itself, with scope to influence how the Centre and its leadership function continues to evolve. About You You are a confident, contemporary health leader with a strong track record at a senior level. You bring a systems mindset, are comfortable working with complexity, and are motivated by the opportunity to make a meaningful impact at scale. You Will Have Tertiary qualifications in a health-related discipline or equivalent work experience or a combination of relevant study and work experience.A willingness to participate in the executive on-call roster.Eligibility to drive and willingness to travel for work purposes.Demonstrated experience in senior leadership roles, ideally within complex health or service environments.Proven capability in operational management of multidisciplinary teams.Experience leading and managing significant changeStrong analytical capability, with the ability to interpret data, identify issues and drive solutionsHighly developed critical thinking and problem-solving skills What We Can Offer You At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day: Sustainable Healthcare: Together towards zeroProximity to shopping and other servicesMonthly Allocated Days Off (for full-time employees)4 weeks annual leave (pro-rata for part time employees)Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balanceSalary packaging options - up to $11,600 plus novated leasingFitness Passport for health and well-being - discounted gym options for you and your familyEmployee Assistance Program (EAP) for staff and family members Additional Information An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. Need more information?
Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Susan Heyman on Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD- for confidential support.