Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solution.
Join us at Optus as an Associate Director, Supplier Relationship Management, whereyou'llplay a pivotal role in building and strengthening strategic partnerships across our most critical suppliers. This role isfocused oncreating value through strong relationships, executive influence, and collaborationwith internal and external stakeholders.
This is an outstanding opportunity to shape how Optus partners with suppliers, driveshared outcomes, and uplift the way we work together across the organisation.
WhatYou'llDo | Your day to day will consist of
Lead andfacilitatestructured Business Reviews(monthly, quarterly,bi‐annual, annual) with suppliers and internal stakeholders, focusing on relationship health, strategy alignment, performance, innovation, and future priorities.
Build andmaintainstrongexecutive‐levelrelationshipswith supplier leaders, key account teams, and Optus senior stakeholders to enable open dialogue, trust, andlong‐termpartnership.
Act as aconnector across Optus,bringing business units together with suppliers toidentifyenterprise‐wideopportunities, alignobjectives, and unlock shared value.
Partner with stakeholders to developstrategic engagement planswith key suppliers, including relationship goals, collaboration opportunities, governance rhythms, and value realisation initiatives.
Facilitate regular performance and relationship assessments using agreed scorecards and benchmarks, providing constructivefeedbackand working collaboratively with suppliers on continuous improvement.
Support business units in navigatingcommercial, delivery, or relationship challenges, applying sound judgement and influence to achieve balanced, sustainable outcomes.
Identifyand fosterinnovation partnerships,technology collaboration, and joint initiatives that support Optus' strategic priorities and enhance market competitiveness.
What You Bring | What makes you perfect for the role?
8–10 years' experience in roles that involve managing complex stakeholder and supplier relationships, such as supplier management, commercial operations, vendor governance, consulting, program leadership, or similar environments.
Demonstrated success in building trusted relationships across senior internal stakeholders (GM level and above) and external partners, with the ability to influence.
Proven capability designing and operating governance frameworks, business review forums, and relationship management models in complex, matrixed organisations.
Strong commercial judgement and negotiation skills, with experience balancing business outcomes, partnership health, and long‐term value creation.
Outstanding communication, facilitation, and presentation skills, with confidence leading executive‐level discussions and translating complex topics into clear, meaningful conversations.
Analytical and structured in your thinking, with the ability to use insights, data, and performance metrics to guide decision‐making and relationship priorities.
Acollaborative mindset with a demonstrated ability to bring diverse groups together to drive alignment, momentum, and shared outcomes.
Experience in telecommunications, technology, or complex B2B environments is beneficial, but not essential —we'reopen to diverse backgrounds where relationship leadership and stakeholder impact are core strengths.
The good stuff.... |What'sin it for you?
Competitiveremunerationand colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products andoutstanding shoppingdiscounts with our retail partners.
Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
Vibrant and collaborative office campus that includes cafes, conveniencestore, chill out zones, GP, post office,gymand on-site childcarecentre.
Competitive leave policies, includingadditional'Connected'daysto focus on culture, family, health, community, orwhatever'simportant to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to16 weeks.
Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes'to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support toparticipatefairly and equitably in the recruitment process, please email or call 1800 309 170.
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