Location: Ipswich
Salary: Competitive salary plus a generous benefits package
Application Deadline: Friday, March 27, 2026
Job Summary
We are looking for a Senior SIPP Administrator to join our award-winning SIPP & Tax Wrapper Administration team, based in the Ipswich office.
Responsibilities
* Creation and maintenance of data for all new and existing SIPP clients
* Transfers in and out of SIPP accounts in a timely manner
* Creation and maintenance of all clients in drawdown
* Authorise journals and quality check Administrators output
* Respond to Pension related queries in a timely manner
* Providing support to Wealth Planning and Killik & Co Investment Managers on all aspects of Pension administration
* Dealing with some of the more complicated Pension transfer cases to ensure they are correctly processed.
* Respond to client inquiries and concerns in a professional and timely manner, ensuring positive client experiences.
Key Competencies
* Getting Things Done: Delivers on agreed objectives promptly; prioritises workload; remains professional under pressure;
* Communication & Sharing Knowledge: Confident, clear and accurate with all communication; maintains accurate records and makes effective use of new technology;
* Customer Service: Positive attitude to find solutions in line with FCA principles; uses customer feedback to improve service;
* Effectiveness & Adaptability: Able to maintain a high volume of work, striving for continual improvements; understands individual contribution in relation to corporate objectives; presents a positive image and approach to change; and
* Team Working: Shares knowledge, skills and experience with colleagues; understands team goals; is cooperative and supportive of others.
Job Profile
Job Profile document
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