| | || --- | --- || Workplace Location | Brisbane - West |Information about the position, duties and responsibilities of the role is available in the attached job description.Applications will remain current for a period of up to 6 months.**To be successful in this role, the ideal applicant will be someone who can demonstrate the following experience, knowledge and skills:**• *Verbal communication* - Assesses audience and provides appropriately tailored and clear information and explanations to a range of individuals and groups, in an effective and confident manner, dealing with challenging behaviour appropriately. • *Written communication* - Prepare succinct and accurate documents in a timely manner. • *Stakeholder engagement* - Engages with a variety of stakeholders and external service providers to achieve positive outcomes. • *Interpersonal skills* - Delivers information to offenders and colleagues in a professional and appropriate manner, engages respectfully, building rapport with others in order to understand issues and suggest courses of action appropriate to their needs. • *Problem solving* - Solves problems based on operational guidelines and knowledge, gathers information to inform decision making and appropriately elevates risk to management. • *Conflict management* - Confidently assesses conflict situations and applies sound judgement and knowledge of guidelines and procedures to effectively manage conflict. • *Governance* - Knowledge, interpretation and application of relevant legislation, policies, and procedures. • *Computer skills* - Effectively use departmental computer systems for word processing, email, specialised programs, and internet and intranet functions. • *Resilience* - Demonstrates perseverance in achieving objectives and copes effectively with setbacks and problems. • *Empathy and cultural awareness* - Demonstrates an interest in and an appreciation and respect for a range of different cultures and actively seeks to understand and effectively engage with others.**Other conditions and requirements**There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location. • Experience in a criminal justice environment, human services or other regulatory agency will be highly desired. • The incumbent will be required to undertake and successfully complete internal pre-service training and associated accreditations, and ongoing training and professional development relevant to the role. • Possession of C Class driver's licenseThis position involves shift work as the role supports the 24/7 monitoring of offenders in the community. Shift penalties apply.**How to apply**Please refer to the Queensland Corrective Services Applicant Information Guide for instructions about how to complete and submit your application via the Smart Jobs and careers website.***\*\*This talent pipeline is open for candidates to register their interest as an Accommodation Services Officer for various casual employment opportunities*** ***throughout the next 6 months. When an opportunity arises, you will be notified that recruitment is progressing. There may be various opportunities throughout the next 6 months. \*\****- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*#J-18808-Ljbffr